Refund Policy

This policy applies to paid apps purchased through IMMINENT X STUDIOS. Because our apps are digital products, please read the app description and device requirements before you buy.

Requesting a refund

You may request a refund within 14 days of purchase. Email imminentxstudios@gmail.com with the email address used for the purchase, the app name, your payment reference, and a short explanation of the issue.

When refunds are available

We will review requests made within the 14-day period. Refunds are generally available when you were charged more than once, a payment was made in error, the app cannot be downloaded or installed because of an issue on our side, or the app has a material fault that we cannot resolve within a reasonable time.

When refunds may not be available

We may decline a refund where the app works as described and the request is based on a change of mind, a device that does not meet the stated requirements, or a problem caused by a modified device, unsupported software, or misuse of the app.

How refunds are processed

Approved refunds are returned to the original payment method. We will confirm our decision by email and begin processing approved refunds within 7 business days. The time for the funds to appear depends on your payment provider.

Your rights

Nothing in this policy limits any rights you have under applicable consumer-protection law.